Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a change or cancellation within 60 minutes of purchase by contacting our support team.
Are your materials sustainably sourced?
Pleasure Chest is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my garments?
Each item includes specific care instructions on the inner label. Generally, we recommend cold washing and air drying to maintain fabric integrity.
What should I do if I receive a damaged item?
If your order arrives in less than perfect condition, please contact us immediately with photos of the damage so we can arrange a replacement.